Buy with confidence
From feedback we know that customers love our products, but if you are not completely satisfied then please do not hesitate to contact us. Also if you contact us within 30 days from date of despatch we are happy to exchange or refund as required.
Flexible payment options
We accept a number of different payment options including credit card, Google Pay and Apple Pay. You can also pay in 30 days or split the cost into 3 payments with Klarna – just select ‘Klarna - Flexible payments’ on the payment page during checkout.
Free delivery
Free delivery on all orders to the UK and Republic of Ireland – excluding orders for spares and accessories to Republic of Ireland which incur a £8 delivery charge*. Further information.
*Please note any UK orders placed for spares and accessories will be sent via 1st class Royal Mail and not a next day courier service.
Comprehensive guarantee
All our products are covered by our no quibble two year guarantee and if you register your purchase with us online we will provide a third year free*.
*Excludes BackPack 3.
Expert support
We pride ourselves on the quality of our customer support and as we know our products inside and out we are able to answer any technical and operational questions quickly and efficiently.
