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Buy with confidence
From feedback we know that customers love our products, but if you are not completely satisfied then please do not hesitate to contact us. Also if you contact us within 30 days from date of despatch we are happy to exchange or refund as required.
Any item ordered before midday will usually be dispatched the same day and will be delivered within two working days. If for any reason there is a delay you will be promptly informed. Please note that at present we only deliver direct to UK addresses.
All our products are covered by our no quibble two year guarantee, so should you ever need assistance you can rest assured that we will do our utmost to help.
We pride ourselves on the quality of our customer support and as we know our products inside and out we are able to answer any technical and operational questions quickly and efficiently.
This is a graded product. Graded products will either be models which have previously been used for demonstration or units which we have rejected during inspection due to a small cosmetic defect. Rest assured that we do not sell products where a defect is likely to detract from its beautiful appearance and most importantly, each unit is thoroughly checked and tested by our engineers to ensure it is in perfect working order. All these units are also covered by our no quibble two year guarantee.
Critics have quoted our R1 as ‘the Aston Martin of DAB radios’ a statement of which we are justly proud. Beautifully simple, R1 is ideal for the kitchen, perfect in the office and simply delightful to wake up to in the bedroom, but most importantly, if you love music and radio then you’ll find R1 a revelation.
More information about R1
Free delivery on all UK orders.
Items ordered before twelve noon will usually be delivered within two working days from day of order. If for any reason there is a delay we will inform you immediately.
Please note: At present we only deliver to addresses in the UK.
If you prefer you can place your order by calling 01702 601410.
Lines are open:
Monday to Thursday: 9am–5.30pm
If you have any questions about purchasing Ruark Audio products please contact us.
Returns policy information can be found on our Terms & Conditions page. Please read this before placing your order.